Max Greene 3 min

Agent Heat Maps - My Favorite Dashboard

Name: Agent Heat Maps - My Favorite Dashboard
Uploaded: 2024-03-26T20:54:48+00:00
Duration: 3 min
Description: Max shows off his favorite part of the core platform - a heat map showing every open case split across agents and color-coded by customer sentiment. This is a birds-eye view of your case queue and a great manager tool.

Max shows off his favorite part of the core platform - a heat map showing every open case split across agents and color-coded by customer sentiment. This is a birds-eye view of your case queue and a great manager tool.

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Agent Heat Maps - My Favorite Dashboard

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