SX Live City Tour: Austin
5 min
Ep 4: How to Manage Cost Cutting in Support Organizations
Marlene Summers, Jenna Koontz, Carlos Gutierrez, and Jason McWhorter discuss how they handle cost cuts in their support organizations and the arguments they make to their business to explain the levers and resources needed to deliver great support. This is an excerpt from the SX Live City Tour in Austin.
