Nick Mehta & Krishna Raj Raja
2 min
Ep 9: The Business Case for Investing in CX, Customer Success, and Support
Nick Mehta, CEO of Gainsight, and Krishna Raj Raja, Founder and CEO of SupportLogic, sat down with John Ragsdale, Distinguished VP of Technology Ecosystems at TSIA, to discuss several themes around the customer experience, customer retention, and how AI is changing the support + success landscape. This is one portion of their discussion. You can watch the entire segment below.
