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Ask Max! (SupportLogic Tips & Tricks)

Ask Max! (SupportLogic Tips & Tricks)

EXCLUSIVE
SupportLogic Basics: The 10,000-foot view

SupportLogic Basics: The 10,000-foot view

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Max Greene | 2 min
EXCLUSIVE
Escalation Prevention 101

Escalation Prevention 101

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Max Greene | 3 min
EXCLUSIVE
Trend Analytics 101

Trend Analytics 101

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Max Greene | 2 min
EXCLUSIVE
How CSMs can benefit from predictive support signals

How CSMs can benefit from predictive support signals

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Max Greene | 25 min
EXCLUSIVE
My #1 Case Alert, using Predictive AI

My #1 Case Alert, using Predictive AI

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Max Greene | 3 min
EXCLUSIVE
Find The Biggest Case Drivers and Make Lasting Strategic Decisions

Find The Biggest Case Drivers and Make Lasting Strategic Decisions

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Max Greene | 2 min
EXCLUSIVE
The Ultimate Case Backlog Extinguisher

The Ultimate Case Backlog Extinguisher

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Max Greene | 6 min
EXCLUSIVE
The Fasest Way to Find Support Case Anomalies

The Fasest Way to Find Support Case Anomalies

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Max Greene | 2 min
EXCLUSIVE
How to Make More Impactful, Data-based Decisions

How to Make More Impactful, Data-based Decisions

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Max Greene | 4 min
EXCLUSIVE
Agent Heat Maps - My Favorite Dashboard

Agent Heat Maps - My Favorite Dashboard

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Max Greene | 3 min
EXCLUSIVE
Virtual teams: The best way to filter customers or teams

Virtual teams: The best way to filter customers or teams

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Max Greene | 3 min
EXCLUSIVE
My #1 Console Tip for Support Managers

My #1 Console Tip for Support Managers

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Max Greene | 1 min
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