SX Live Events
Nick Mehta & Krishna Raj Raja 5 min

Ep 11: How Gen AI will Enhance the Nature of Customer Engagement

Nick Mehta, CEO of Gainsight, and Krishna Raj Raja, Founder and CEO of SupportLogic, sat down with John Ragsdale, Distinguished VP of Technology Ecosystems at TSIA, to discuss several themes around the customer experience, customer retention, and how AI is changing the support + success landscape. This is one portion of their discussion. You can watch the entire segment below.


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