Deepam Mishra 39 min

Opportunities and Risks of Generative AI with Deepam Mishra


Deepam Mishra, Sr. Advisor, AI and ML to Startups and Venture Capital, AWS - Explore the opportunities and risks of using generative AI in customer support, with a focus on safety and security concerns. Learn about the potential benefits of generative AI, such as automating support workflows and enhancing customer experiences. And discuss the risks associated with data privacy, information security, and ethical considerations.