Judith Platz 5 min

Ep 15: The Story Behind Proactive Support at Mulesoft & Salesforce

Name: Ep 15: The Story Behind Proactive Support at Mulesoft & Salesforce
Uploaded: 2023-12-11T19:01:12+00:00
Duration: 5 min
Description: Judith Platz, CCO at SupportLogic, tells the story of the organizational change she championed to get Mulesoft to implement SupportLogic. This is an excerpt from the SX Live Boston City Tour.

Judith Platz, CCO at SupportLogic, tells the story of the organizational change she championed to get Mulesoft to implement SupportLogic. This is an excerpt from the SX Live Boston City Tour.

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S1E3: Fostering Collaboration Between CX and Other Departments

Ryan Radcliff & Judith Platz | 20 min

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S1E4: Reducing Escalations, Measuring What Matters, Changing Culture, and the Importance of Listening

Ryan Radcliff & Judith Platz | 14 min

Ep 15: The Story Behind Proactive Support at Mulesoft & Salesforce

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