In the latest episode of '15 Minutes with Judi,' Judi breaks down how her department is planning for the next year, how she builds a customer-centric culture, her approach to turning negative experiences into positive outcomes, and the metrics she’s using to define her department’s success. Every other week, Judith Platz will discuss a topic related to customer support and success, have a guest on, or answer questions from you! To submit a question or request to join, send an email to [email protected].
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