15 Minutes with Judi (Season 1)

15 Minutes with Judi (Season 1)

Ep 1: Highlights from TSIA Envision 2023

Ep 1: Highlights from TSIA Envision 2023

Judith Platz & Ryan Radcliff | 15 min

Ep 2: How to Make an Impact at Speaking Events

Ep 2: How to Make an Impact at Speaking Events

Judith Platz & Ryan Radcliff | 15 min

Ep 3: Fostering Collaboration Between CX and Other Departments

Ep 3: Fostering Collaboration Between CX and Other Departments

Judith Platz & Ryan Radcliff | 20 min

Ep 4 Q&A: Reducing Escalations, Measuring What Matters, Changing Culture, and the Importance of Listening

Ep 4 Q&A: Reducing Escalations, Measuring What Matters, Changing Culture, and the Importance of Listening

Judith Platz & Ryan Radcliff | 14 min

Ep 5: What Makes a Strong Business Continuity Plan?

Ep 5: What Makes a Strong Business Continuity Plan?

Judith Platz & Ryan Radcliff | 15 min

Ep 6: 2024 Predictions for the Support and Success Industry

Ep 6: 2024 Predictions for the Support and Success Industry

Judith Platz & Ryan Radcliff | 15 min

Ep 7: Support Leadership Demystified with Sanjeet Bali - Part One

Ep 7: Support Leadership Demystified with Sanjeet Bali - Part One

Judith Platz & Sanjeet Bali | 15 min

Ep 8: Support Leadership Demystified with Sanjeet Bali - Part Two

Ep 8: Support Leadership Demystified with Sanjeet Bali - Part Two

Judith Platz & Sanjeet Bali | 15 min

Ep 9: Allyship Over Everything with Jacob Goodstein

Ep 9: Allyship Over Everything with Jacob Goodstein

Judith Platz & Jacob Goodstein | 18 min

Ep 10: Cultivating Authenticity as a Support Executive - Part One

Ep 10: Cultivating Authenticity as a Support Executive - Part One

Judith Platz & Marlene Summers | 14 min

Ep 11: Finding Balance as a Support Executive - Part Two

Ep 11: Finding Balance as a Support Executive - Part Two

Judith Platz & Marlene Summers | 15 min

Ep 12: From Analyst to SX Management Advocate with Joe Andrews

Ep 12: From Analyst to SX Management Advocate with Joe Andrews

Judith Platz & Joe Andrews | 17 min

Ep 13: Allies and Aspirations with Joe Andrews - Part Two

Ep 13: Allies and Aspirations with Joe Andrews - Part Two

Judith Platz & Joe Andrews | 19 min

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