Ryan Radcliff & Kate Griffin & Brian Hodges 47 min

Ep 4: The Power of Support Insights within Gainsight


Brian Hodges and Kate Griffin from nCloud Integrators join us to discuss the importance of support insights for Customer Success, how these insights are best seen within Gainsight, and the technical details behind the integration between the two platforms. Then Brian goes through nCloud's plan for ensuring a successful integration.