top of page

The Future of AI
for Support

Industry experts share insights and experience into how you can cut through the AI hype in support for real-world results.

Future AI Channel-Thumbnail (1) (1).png
Aligning Support and Success to Improve Customer Retention
45:10

Aligning Support and Success to Improve Customer Retention

Turn Support Signals into a Force for Customer Renewal
45:35

Turn Support Signals into a Force for Customer Renewal

The Knowledge Gap: Deliver Fast, Accurate Answers to Support Problems
46:34

The Knowledge Gap: Deliver Fast, Accurate Answers to Support Problems

Build vs Buy: Improving Support Quality with Sentiment Analysis
45:33

Build vs Buy: Improving Support Quality with Sentiment Analysis

SX Live Boston 2023: Changing the Face of Support
01:13:46

SX Live Boston 2023: Changing the Face of Support

SX Live Seattle 2023: Shifting from Reactive to Proactive Support
01:05:53

SX Live Seattle 2023: Shifting from Reactive to Proactive Support

SX Live Austin 2023: Turning Support into a Revenue Center
01:03:35

SX Live Austin 2023: Turning Support into a Revenue Center

SX Live Bay Area 2022: AI in Customer Support
47:23

SX Live Bay Area 2022: AI in Customer Support

SX Live Austin 2024: The Impact of AI on Post Sales CX
59:07

SX Live Austin 2024: The Impact of AI on Post Sales CX

SX Live Raleigh 2022: Transforming the Support Experience
50:44

SX Live Raleigh 2022: Transforming the Support Experience

SX Live Austin 2022: Emerging Trends In Customer Support
47:14

SX Live Austin 2022: Emerging Trends In Customer Support

SX Live Bay Area 2022: Bionic Customer Support
50:53

SX Live Bay Area 2022: Bionic Customer Support

bottom of page